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Stephen Wilson

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Over the weekend those in charge of Healthcare.gov have claimed "Mission Accomplished," that the site is now performing optimally, and will be able to handle 50,000 concurrent users. The healthcare.gov team also stated that if there happens to be a problem they have software in place to help get to the root cause. Any affected user will get a number in line and receive an email when they can return to the site. However, when we tried to access the site today with our Ajax Edition to see what changes have been made, we received the following error message. In fact as of this report there have been new indications that thousands of people are getting the error message. The question we have is "is this Mission really Accomplished?" Mission Accomplished? Doesn't look like it for those who want to find their health insurance It is only about the end user experience The... (more)

DevOps Is Changing the M in APM

There has been a lot of talk among vendors and industry experts in the last year about how APM fits in with the DevOps philosophy. There have been many claims that because a vendor is easy to install and use, it automatically make it a solution catered for a DevOps crowd. This can't be further from the truth. Most vendors provide simple monitoring solutions that provide alerts on performance degradations. The problem is that to do performance properly in a DevOps setting you have to transition away from monitoring the performance of an application and start managing it -not just... (more)

Escape Application Performance "Groundhog Day" with Culture Change

I love movies. There is just something about them that can teach us a lot about life. One of my favorites is "Groundhog Day." The construct of this movie is that the main character Phil, played by Bill Murray, is trapped having to live the same day over and over again. This is what it can be like for IT when it comes to managing application performance. When a problem is detected in production, a "groundhog day" process is put into action to try and address that issue. Once the problem is addressed everyone resets and waits for the next problem to occur. In the end, the same proc... (more)